Privacy and processing of personal data

of users who visit

Dear Visitor,
following consultation of this website, data relating to identified or identifiable natural persons may be processed.
With reference to this data processing, also pursuant to art. 13 of the European General Data Protection Regulation (EU Regulation 2016/679 - GDPR), the following information, the validity of which is not extended to any other external websites consulted by the user via links on this site.
By continuing to browse, and by subscribing to the service proposals contained in the various parts of the site (subscription to our newsletter, filling out forms to request information...), this general information on treatment is taken for granted, as well as any specific information related to treatments for different and specific purposes, and the user explicitly consents to the treatments. It is emphasized that the consent is valid only if it comes from an adult or a minor who has reached the age of 14 (art. 2 - quinques Legislative Decree 196 of 2003).


The Data Controller is Eltra S.p.A. based in via Ingegnere Guido Salvagnini, 17, 36040 Monticello di Fara VI, e-mail:


The personal data indicated on this page is processed by the controller as necessary for the management of the site and, based on specific information, and where necessary on the basis of consent, to offer and perform the services offered by the site.


Browsing data

The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.
This data category includes the IP addresses and/or the domain names of the computers and terminal equipment used by any user, the URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user's operating system and computer environment.

These data are necessary to use web-based services and are also processed in order to:

  • extract statistical information on service usage (most visited pages, visitors by time/date, geographical areas of origin, etc.);
  • check functioning of the services.

Browsing data are kept for no longer than seven days (except where judicial authorities need such data for establishing the commission of criminal offences). 

Data communicated by users

The optional, explicit and voluntary sending of messages to the contact addresses, as well as the completion and submission of the forms on the sites, entail the acquisition of the sender's contact data, necessary to reply, as well as all the personal data included in communications.

Specific information will be published on the pages prepared for the provision of certain services.

Cookies and other tracking devices

For the use of cookies on the site, see the Cookie Policy.

Social media

Regarding the treatments carried out by the managers of the social media platforms of Eltra S.p.A. please refer to the information provided by them in the respective privacy policies. 


The data collected following the consultation of the sites listed above is received by the following appointed individuals as per article 28 of the Regulation, as data processors, to render the development, distribution and operating services for the technology platforms used.
The personal data collected is also processed by the data controller's personnel, acting on the basis of specific instructions provided for the purposes and methods of the processing itself.


The data will be kept for the time necessary to fulfill the purposes indicated, except for various regulatory obligations which impose a different conservation.


Data subjects have the right to obtain from the Data Controller, where appropriate, access to their personal data as well as rectification or erasure of such data or the restriction of the processing concerning them, and to object to the processing (pursuant to Articles 15 to 22 of the Regulation). Please contact the Data Controller to lodge all requests to exercise these rights.


If a data subject considers that the processing of personal data relating to him or her as performed via this website infringes the Regulation, he or she has the right to lodge a complaint with the Guarantor of the for the protection of personal data pursuant to Article 77 of the Regulation, or else to bring a judicial proceeding pursuant to Article 79 of the Regulation.